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Zen Q Synergy Core

Account Creation and Product Activation

Please note that the mandatory device activation procedure requires an active Internet connection on your computer. Activating an Antelope Audio device offline is not possible. Your Zen Q Synergy Core must be activated online to work. This chapter contains the necessary instructions: 

1. Connect the Zen Q Synergy Core to a Windows or macOS computer. 

2. Open your internet browser and navigate to

3. Login to the Antelope Audio user area with your e-mail and password. If you don't have an account, visit to create one. 

4. Click on the 'Activate New Device' button. 

5. Click on 'Zen Q Synergy Core' from the device list.

6. Download and install the Antelope Launcher application for Windows or macOS

7. Open the Antelope Launcher application and click on the 'Login' button 

 Enter the email and password you used to login into the Antelope Audio user area and click 'Login'.

8. Click on 'Activate device'. 

9. Upon successful activation, the final window will read ‘You have successfully activated

your device. Software is required to be installed and up to date for the device to be used.'

Click 'Software Installation' to go through the rest of the setup process or ‘Install Later’ if

you prefer to postpone this step. It is available later via the launcher’s Manage Device


The following warning message advises to power off or unplug any devices connected to

the interface to avoid any potential damage during the firmware installation

process. Click ‘Continue’ when ready and go through the instructions that follow.

After the installation is complete, you can proceed with the instructions for your operating

system and configure the interface for use with your Windows or macOS computer.

Note: The Zen Q Synergy Core will be listed in the 'My Hardware' page of the Antelope Audio

user area with its serial number and activation date.

Setting up after online activation is complete

Configuring for Windows 10

When using a USB connection under Windows, here is how you can configure the operating

system playback using Windows Audio.

1. Enter the ‘Sound’ options window from the Windows Control Panel; or right-click

the speaker icon in the system tray and choose ‘Open Sound settings’.

2. Under the Playback and Recording tabs, 4 stereo channel pairs are available for

playback and recording, corresponding to the first 8 DAW Out and In channels in

the interface’s signal routing matrix. These can be used for playing and recording

audio with applications using Windows Audio as opposed to the ASIO driver.

3. Make sure the Orion 32+ Gen4 Playback channels 1/2 are selected as the default

playback device for seamless playback experience. The same is valid for the Recording



• Please note that Windows Audio is not yet supported over a Thunderbolt

connection, only ASIO. We recommend using the VB-Audio VoiceMeeter Virtual

Audio Mixer as an ASIO to Windows Audio bridge.


If you are experiencing interruptions or failure when using your DAW and trying to

playback audio from your OS at the same time, make sure that the device sample

rate matches the one of your DAW sessions.

Further Reading

Antelope Audio Knowledge Base - Windows 10 Optimization

Configuring for macOS (10.14 and later) 

The security settings in macOS (10.14 and later) may result in no input signal reaching your

DAW, despite having everything set up correctly. These steps apply when you are using the Orion 32+ Gen4 in a DAW for the first time:

1. Launch your DAW and choose Orion 32+ Gen4 as the input device. The following dialog

box will appear (if using Ableton Live 10 Suite, for example):

2. Click 'OK' and your DAW should function normally.

However, if the events above did not occur for some reason, or you are using multiple

DAWs, you must do a manual tweak for each in 'Security & Privacy' settings:

1. Click the 'Apple' symbol and choose 'System Preferences'. Head to the 'Security &

Privacy settings menu.

2. Click the 'Privacy' tab. In the column on the left, choose ‘Microphone’. Make sure there's

a checkmark next to any DAW you want to use.

Note: You may have to click the padlock symbol in the bottom left corner and enter your

password to make changes.

DAW setup with Antelope Devices

This guide shows how to setup your DAW with your Antelope device

Please follow one of the videos below for your desired DAW:

Guide for ProTools

Guide for Ableton Live 10

Guide for Studio One

Guide for Logic Pro X

Guide for Cubase 10

Routing, Tracking and Monitoring

This video tutorial expalins in depth how to route,track and monitor with Zen Go Synergy Core, Zen Q Synergy Core, Discrete 4 Synergy Core and Discrete 8 Synergy Core

Downloads and Video Tutorials

In this article you can find the download link for your antelope device as well as links to all video tutorials.

DOWNLOADS                               VIDEO TUTORIALS                         USER MANUAL