Having technical issues with your Antelope Audio device? Let's see how we can help you.


Note: All repairs and servicing procedures outside the instructions found in the user manual are to be executed by technically qualified Antelope Audio staff only.


USA Direct Support Line


If you are based in the USA and you are experiencing technical issues with your Antelope Audio product, please contact our technical support crew at +1 (916) 238-1643


European Direct Support Line


If you are based in Europe and you are experiencing technical issues with your Antelope Audio product, please contact our technical support crew at +44 1925933423


My Antelope Audio product isn’t working. What should I do?


Please before trying to reach technical support please check out our FAQ section. Your might be experiencing a known issue and a solution might be listed there.


If you can't find a solution on your own please get in touch with us so we check if you are having a hardware-related issue.


If this is the case we'll guide you through the repair process. If the product should be returned, a RMA number will be issued so we can begin the procedure.


What's a RMA number?


Issuing a RMA (Return Merchandise Authorization) number is required for any factory service or repair procedurePlease, don't attempt to send us your device without receiving a RMA number first, as the device will be returned and not serviced.


How do I get a RMA number?


The Antelope Audio technical support team is in charge of issuing RMA numbersFind all their contact details here.


After your RMA has been issued, you will receive an email with instructions on how to proceed.