Having trouble within Antelope Audio? Let's see how we can help you.
Note:All repairs and servicing procedures outside the instructions found in the user manual are to be executed by technically qualified Antelope Audio staff only.
USA Direct Support Line
If you are based in the USA and you are experiencing technical issueswith your Antelope Audio product, please contact our technicalsupport crew at +1 734 418 8661. We will do our best to find asolution from your problem.
European Direct Support Line
If you are based in Europe and you are experiencing technical issues with your Antelope Audio product, please contact our technical support crew at +44 2039578550. We will do our best to find asolution from your problem.
MyAntelope Audio product isn’t working. What should I do?
Please before trying to reach technical support please checkout our FAQ section. Your issue might be already known and a solution might be listed there.
If you can't find a solution on your own please get in touch with us sowe check if you are having a hardware-related issue.
If this is the case we'll guide you through the repair process. If the product should be returned an RMA numberwill issued so we can get this going.
What'san RMA number?
Issuing an RMA (Return Merchandise Authorization)number is required for any factory service or repair procedure.Please, don't attempt to send us yourp roduct without receiving an RMA number as the device will be returned and not serviced.
How do I get an RMA number?
The Antelope Audio technical support team is in charge of issuing RMA numbers.Find all their contact details here.
After your RMA has been issued, you will receive an email with all details regarding the unit you are to return to the Antelope AudioHQ.