Telephone Support

We are there for you around the clock, 21 hours/day, Monday to Friday.

North America +1-916-238-1643 01:00 a.m. – 10:00 p.m. (EST)

International +44 19 2593 3423 06:00 a.m. – 03:00 a.m. (GMT)

Pour le Support francophone: +44 20 3389 8108 09:00 a.m. - 17:30 p.m. (GMT+1)

Live Chat

Live Chat is available during the following hours Monday to Friday

International 06:00 a.m. – 06:00 p.m. (GMT)

If you’re trying to reach us outside working hours, we advise you to submit a ticket in our customer support system or leave a voice message.

Troubleshooting 13

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Microphones and Emulations 17

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Thunderbolt™ & USB Audio Interfaces 18

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Discrete Audio Interfaces 6

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Master Clocks 12

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Mastering-grade Converters 16

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Microphone Preamps 12

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Analog Signal Processors 16

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