How may we help you?

Edge Go Synergy Core

Account Creation and Product Activation

Please note that the mandatory device activation procedure requires an active Internet connection on your computer. Activating an Antelope Audio device offline is not possible. Your Edge Go Synergy Core must be activated online to work. This chapter contains the necessary instructions: 


1. Connect the Edge Go Synergy Core to a Windows or macOS computer. 


2. Open your internet browser and navigate to https://en.antelopeaudio.com/login/


3. Login to the Antelope Audio user area with your e-mail and password. If you don't have an account, visit https://en.antelopeaudio.com/sign-up/ to create one. 


4. Click on the 'Activate New Device' button.

5. Click on Edge Go Synergy Core  from the device list.



6. Download and install the Antelope Launcher application for Windows or macOS



7. Open the Antelope Launcher application and click on the 'Login' button  Enter the email and password you used to login into the Antelope Audio user area and click 'Login'.


8. Click on 'Activate'. 




9. Upon successful activation, the final window will read ‘You have successfully activated

your device. Software is required to be installed and up to date for the device to be used.'

Click 'Software Installation' to go through the rest of the setup process or ‘Install Later’ if

you prefer to postpone this step. It is available later via the launcher’s Manage Device

menu.


The following warning message advises to power off or unplug any devices connected to

the interface to avoid any potential damage during the firmware installation

process. Click ‘Continue’ when ready and go through the instructions that follow.


After the installation is complete, you can proceed with the instructions for your operating

system and configure the interface for use with your Windows or macOS computer.

Note: The Edge Go Synergy Core will be listed in the 'My Hardware' page of the Antelope Audio

user area with its serial number and activation date.

Setting up after online activation is complete

SETTING UP


After online activation is complete, please update the Edge Go Synergy Core to the latest bundle version available from the Antelope Launcher. To do this, simply open Antelope Launcher and click the 'Update' button below the 'Bundle Version' drop-down menu. 



After the update is complete, you can proceed with the instructions for your operating system. 


Windows 10


Configuring for Windows 10 Windows 10 needs a few tweaks to get the Edge Go Synergy Core up and running: 


1. Right-click the speaker icon in the system tray and choose ‘Open Sound settings’. 


2. Make sure the Edge Go Synergy Core is chosen under 'Output' and 'Input': • Under 'Output', the device should be listed as Edge Go  SC USB Audio Driver Playback'. Note that this choice means you will only hear computer audio from the microphone's headphone output. If you use another audio device for listening, choose that one instead. • Under 'Input', the device should be listed as Edge Go  SC USB Audio Driver Recording 1/2'. 


3. Select the device and click Properties


Go to Advanced tab and make sure Default Format is set the same sample rate as your DAW, 


For example if your DAW is at 48000 that would be 48KHz 2 Channels 24 bit. 


Make sure you have selected 2 channels for Windows Audio Output settings of Default Format !


4. Enter the ‘Supported Formats’ tab and place checkmarks next to all the available sample rates except 32kHz. 


5. Enter the ‘Enhancements’ tab and disable all enhancements.


6. Back in Sound settings, click 'Device Properties' under 'Input' and select the same sample rate for Default Format in Advanced Tab.

Then, click 'Additional Device Properties'. Enter the 'Enhancements' tab and disable all enhancements. Click 'OK' to close the window. 


Tips

 • If you are experiencing interruptions or failure when using your DAW and trying to playback audio from your OS at the same time, make sure that the device sample rate matches the one of your DAW session.

 • In some cases, disabling the ‘Exclusive mode’ functionality from the ‘Advanced’ tabs might help when running multiple playback applications at the same time.

 • Disabling the 32kHz sample rate isn’t mandatory, but it might help in general.

For further instructions and optimization please refer to this guide:  Windows 10 Sound Settings and Optimization


Mac OS 


Configuring for macOS (10.14 and later) The security settings in macOS (10.14 and later) may result in no input signal reaching your DAW, despite having everything set up correctly. 

These steps apply when you are using the Edge Go  Synergy Core in a DAW for the first time.


1. Launch your DAW and choose Edge Go Synergy Core as the input device. The following dialog box will appear (if using Ableton Live 10 Suite, for example):


2. Click 'OK' and your DAW should function normally. 


However, if the events above did not occur for some reason, or you are using multiple DAWs, you must do a manual tweak for each in 'Security & Privacy' settings: 

Click the 'Apple' symbol and choose 'System Preferences'. Head to the 'Security & Privacy' settings menu


Then Click the 'Privacy' tab. In the column on the left, choose ‘Microphone’. Make sure there's a checkmark next to any DAW you want to use. 



You may have to click the padlock symbol in the bottom left corner and enter your password to make changes.


If you are using MacOS Big Sur you would need to follow this guide to install Antelope Unified driver correctly.


How to install Antelope Unified Driver on MacOS Big Sur and M1 computers. 


Please refer to this Playlist with video guidance on how to setup your Antelope Audio interface.

DAW setup with Antelope Devices

This guide shows how to setup your DAW with your Antelope device


Please follow one of the videos below for your desired DAW:


Guide for ProTools


Guide for Ableton Live 10


Guide for Studio One


Guide for Logic Pro X



Guide for Cubase 10


Downloads and Video Tutorials

In this article you can find the download link for your antelope device as well as links to all video tutorials.


DOWNLOADS                               VIDEO TUTORIALS                         USER MANUAL