How may we help you?

In this article we will cover all the necessary steps and procedures to get the afx2daw plug-in bridge to work with your Antelope Audio interface. 

Getting Started

1. Make sure the interface you are using is compatible with afx2daw and you are using the correct type of connection - USB or Thunderbolt:

Zen Go SC - USB

Zen Q SC USB - USB

Zen Q SC TB - Thunderbolt

Zen Tour SC - Thunderbolt

Discrete 8 Pro SC - Thunderbolt

Discrete 4 Pro SC - Thunderbolt

Discrete 8 SC - Thunderbolt

Discrete 4 SC - Thunderbolt

Orion Studio SC - Thunderbolt

Orion 32+ Gen 3 - Thunderbolt

Zen Tour - Thunderbolt

Discrete 4 - Thunderbolt

Discrete 8 - Thunderbolt

Orion Studio - Thunderbolt

Orion Studio rev.2017 - Thunderbolt

2. Check if you have the afx2daw assigned to your account and device. 

• 1. Open the Antelope Launcher

  2. Click on "Manage Device":

  

  3. Then please click on 'Features and ownership'. 

  4. In "ADD", put a tick in the checkbox next to AFX2DAW or the bundle you own that contains it.
  If you are not sure whether afx2daw is included in your bundle - you can login in the Antelope website and navigate to "MY SOFTWARE". You will find a list of all the software you own.

*If you can't find the afx2daw or the bundle in the Antelope Management section, you can purchase the afx2daw from here.  if you already have it, but it does not show up - please contact Technical Support.

3. Make sure you have all the latest required software installed. All components should be updated to the latest available versions. You can check them from the Antelope Launcher:

• Device bundle version (manage button) 
  
  
  
• afx2daw (PLUG-INS section)
  
  
  
• Manager server (SYSTEM section)
  

*shown versions are an example - the numbers might be different.

4. Make sure you have your device driver installed and working properly.

For macOS:

Make sure you have installed the Unified Driver from the SYSTEM section in the Antelope Launcher:

Note: You will need to allow the Kernel extension for the driver in the Security and Privacy when you install the Unified Driver. The name of the extension will be "Elektrosfera". You can go through this article for detailed information.

• USB  - the Unified Driver needs to be installed and working properly. In order to verify that the Driver is functioning, you can open Audio MIDI settings and check that the name of your Antelope device includes "USB" at the end:
  The Antelope interface will show up even if the driver is not working properly, but the name will include "Playback" at the end. This indicates that the Unified Driver is not working:
  
• Thunderbolt - if the Unified Driver is working properly, your Antelope device will show up in the Audio MIDI settings like this:
  

For Windows:

• Thunderbolt - make sure you can select the Antelope Thunderbolt driver in your DAW Playback settings. If you can record and playback audio inside your DAW - the driver is functioning properly.
  (for example Ableton Live)
  
  
• USB - make sure that the Device plaback option with the name of your Antelope interface is available in the Windows Sounds on the bottom right corner of your Desktop.
  

5. Make sure you have selected your Antelope interface as a playback device inside your DAW Audio settings.

DAW compatibility and troubleshooting

We have confirmed normal operation of afx2daw on Windows and macOS systems (Compatiblity list) with the latest versions of the following DAWs:

Logic Pro X validation crash

• From the list select the plug-in that failed to validate and click "Reset & Rescan Selection" 
• Click “Use” on the checkbox next to the plug-in name.