<div class="control-group ticket_section"> <label class=" required control-label cf_computer_os_867148-label " for="helpdesk_ticket_cf_computer_os_867148">Computer / OS</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_computer_os_867148_42000146306" name="helpdesk_ticket[custom_field][cf_computer_os_867148]"><option value="">...</option> <option value="Mac Osx">Mac Osx</option> <option value="Windows">Windows</option> <option value="Not mentioned">Not mentioned</option></select><div class="level_2"><label class="required">Version</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_version_867148_42000146306" name="helpdesk_ticket[custom_field][cf_version_867148]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_computer_os_867148_42000146306').nested_select_tag({"data_tree":[["Mac Osx","Mac Osx",[["OSx 11.00 Big Sur","OSx 11.00 Big Sur",[]],["OSx 10.15 Catalina","OSx 10.15 Catalina",[]],["OSx 10.14 Mojave","OSx 10.14 Mojave",[]],["OSx 10.13 High Sierra","OSx 10.13 High Sierra",[]],["OSx 10.12 Sierra","OSx 10.12 Sierra",[]],["OSx 10.11 El Capitan","OSx 10.11 El Capitan",[]],["OSx 10.10 Yosemite","OSx 10.10 Yosemite",[]]]],["Windows","Windows",[["Windows 10","Windows 10",[]],["Windows 8.1","Windows 8.1",[]],["Windows 8","Windows 8",[]],["Windows 7","Windows 7",[]]]],["Not mentioned","Not mentioned",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"42000146306","subcategory_id":"helpdesk_ticket_custom_field_cf_version_867148_42000146306"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_connection_type_867148-label " for="helpdesk_ticket_cf_connection_type_867148">Connection Type</label> <div class="controls "> <select class=" required dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_connection_type_867148" name="helpdesk_ticket[custom_field][cf_connection_type_867148]"><option value="">...</option> <option value="Thunderbolt" data-id="42000146548">Thunderbolt</option> <option value="USB" data-id="42000146549">USB</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_daw_867148-label " for="helpdesk_ticket_cf_daw_867148">DAW</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_daw_867148_42000146306" name="helpdesk_ticket[custom_field][cf_daw_867148]"><option value="">...</option> <option value="Ableton">Ableton</option> <option value="Cubase">Cubase</option> <option value="FL Studio">FL Studio</option> <option value="Logic Pro">Logic Pro</option> <option value="Nuendo">Nuendo</option> <option value="Pro Tools">Pro Tools</option> <option value="Reaper">Reaper</option> <option value="Reason">Reason</option> <option value="Sonar">Sonar</option> <option value="Studio One">Studio One</option> <option value="Other">Other</option></select><div class="level_2"><label class="required">Ver</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_daw_version_867148_42000146306" name="helpdesk_ticket[custom_field][cf_daw_version_867148]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_daw_867148_42000146306').nested_select_tag({"data_tree":[["Ableton","Ableton",[["10","10",[]],["9","9",[]],["Older","Older",[]]]],["Cubase","Cubase",[["10","10",[]],["9","9",[]],["Older","Older",[]]]],["FL Studio","FL Studio",[["10","10",[]],["11","11",[]],["12","12",[]],["20","20",[]],["Older","Older",[]]]],["Logic Pro","Logic Pro",[["X (10)","X (10)",[]],["Older","Older",[]]]],["Nuendo","Nuendo",[["6","6",[]],["7","7",[]],["8","8",[]],["Older","Older",[]]]],["Pro Tools","Pro Tools",[["10","10",[]],["11","11",[]],["12","12",[]],["2020.3","2020.3",[]],["Older","Older",[]]]],["Reaper","Reaper",[["4","4",[]],["5","5",[]],["6","6",[]],["Older","Older",[]]]],["Reason","Reason",[["8","8",[]],["9","9",[]],["10","10",[]],["11","11",[]],["Older","Older",[]]]],["Sonar","Sonar",[]],["Studio One","Studio One",[["1","1",[]],["2","2",[]],["3","3",[]],["4","4",[]]]],["Other","Other",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"42000146306","subcategory_id":"helpdesk_ticket_custom_field_cf_daw_version_867148_42000146306"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_bundle_version_867148-label " for="helpdesk_ticket_cf_bundle_version_867148">Bundle Version</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_cf_bundle_version_867148" name="helpdesk_ticket[custom_field][cf_bundle_version_867148]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_request_category_867148-label " for="helpdesk_ticket_cf_request_category_867148">Request category</label> <div class="controls "> <select class=" required dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_request_category_867148" name="helpdesk_ticket[custom_field][cf_request_category_867148]"><option value="">...</option> <option value="Software FX" data-id="42000269028">Software FX</option> <option value="Control panel functionality" data-id="42000269030">Control panel functionality</option> <option value="Other" data-id="42000269031">Other</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_feature_requestsuggestion_867148-label " for="helpdesk_ticket_cf_feature_requestsuggestion_867148">Feature Request/Suggestion</label> <div class="controls "> <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_feature_requestsuggestion_867148" name="helpdesk_ticket[custom_field][cf_feature_requestsuggestion_867148]" rows="6"> </textarea> </div> </div>