Support By Phone

US time: 3:00 a.m. – 6:30 p.m. (EDT), Monday – Friday
European time: 08:00 a.m. – 23:30 p.m. (GMT), Monday – Friday.

US Phone Number (916) 238-1643 / UK Phone Number +44 1925933423

Live Chat

US time: 3:00 a.m. – 3:00 p.m. (EDT), Monday – Friday
European time: 08:00 a.m. – 20:00 p.m. (GMT), Monday – Friday.

If you’re trying to reach us outside working hours, we advise you to file a ticket in our customer support system or leave a voice message.

Windows 7 Optimization

Disable User Account Control (UAC)
This helps alleviate and prevent installation and registration issues. To disable UAC, click the Start button. In the Search Box type U...
Disable USB Power Management
This helps prevent power issues with devices that are USB-powered. Open Control Panel, then click on Device Manager Open the Univers...
Enabling Write Cache and Advanced Performance for hard drives
This helps alleviate poor hard drive performance. In Device Manager open the Disk Drives menu. For all of your hard drives, right cli...
Disable Startup Items
These settings will make you PC boot blazing fast and give you the much needed overhead power to run more plug-ins. Click the Windows...
Change Processor Scheduling
Changing the processor scheduling settings dramatically improve the way your computer handles audio tasks. From our experience, we have...
Adjust Power Options
Click on the Windows Start button and choose Control Panel In Control Panel choose Power Options In Power Options, choose High Perfo...
Disable Sound Exclusive Mode
Click on the Windows Start button and choose Control Panel Choose Sound Within the Sound settings, select your device and click Prop...
Speedstep or Processor Throttling
This optimization is probably one of the most important out of all of these. Unfortunately due to the vast array of differences in comp...
Virus Protection and Internet Security
For the most part, this will not play nice with your recording programs but let’s be realistic about this. The average Joe uses their m...