Support By Phone

US time: 10:00 p.m. (midnight) – 06:00 p.m. (CST), Monday – Friday
European time: 08:00 a.m. – 02:00 a.m. (GMT), Monday – Friday.

US Phone Number (916) 238-1643 / UK Phone Number +44 1925933423

Live Chat

US time: 00:00 a.m. (midnight) – 12:00 p.m. (CST), Monday – Friday
European time: 08:00 a.m. – 06:00 p.m. (GMT), Monday – Friday.

If you’re trying to reach us outside working hours, we advise you to file a ticket in our customer support system or leave a voice message.

Thunderbolt™ & USB Audio Interfaces

Orion Studio Synergy Core - Setting Up
Once the unit is connected to an AC power source and your computer is switched on: 1. Connect a USB 2.0 Type-B or Thunderbolt™ 3 cabl...
Orion 32+ | Gen. 3 - Setting Up
Once the unit has been connected to an AC power source (95 – 245 V): 1. Connect a USB 2.0 Type-B (included) or Thunderbolt™ 2 cable t...
Orion 32+ | Gen. 3 - AFX2DAW Install and Setup Guide
The following guide contains important install and setup information about AFX2DAW for Orion32+ | Gen. 3. Contents  1. Requirements ...
Orion 32HD | Gen. 3 - Setting Up
Once the unit has been connected to an AC power source (95 – 245 V): 1. Connect the Orion 32HD | Gen. 3 to your Windows or Mac comput...
Goliath HD | Gen. 3 - Setting Up
Once the unit has been connected to an AC power source (95 – 245 V): 1. Connect the Goliath HD | Gen. 3 to your Windows or Mac comput...
Orion Studio - Quick Start Guide
Explore Orion Studio Orion Studio fits Thunderbolt™ and USB connectivity, 12 Mic Pres and our renowned clocking in just 1U rack space....
Orion32+ - Quick Start Guide
Explore Orion32+ Offering 64 channels of audio via Thunderbolt™ and 32 channels via USB, Orion32 fits any setup. Learn how to master it...
Zen Tour - Quick Start Guide
Explore Zen Tour Zen Tour is a small interface with massive studio power. Here's how you can make the best of it. Activating ...
Routing Matrix - Quick Start
The routing matrix includes two main sections. 'FROM' includes all physical and virtual INPUTS of your device. 'TO'...