Telephone Support

We are there for you around the clock, 21 hours/day, Monday to Friday.

North America +1-916-238-1643 01:00 a.m. – 10:00 p.m. (EST)

International +44 19 2593 3423 06:00 a.m. – 03:00 a.m. (GMT)

Pour le Support francophone: +44 20 3389 8108 09:00 a.m. - 17:30 p.m. (GMT+1)

Live Chat

Live Chat is available during the following hours Monday to Friday

International 06:00 a.m. – 06:00 p.m. (GMT)

If you’re trying to reach us outside working hours, we advise you to submit a ticket in our customer support system or leave a voice message.

Thunderbolt™ & USB Audio Interfaces

Orion Studio Synergy Core - Setting Up
Once the unit is connected to an AC power source and your computer is switched on: 1. Connect a USB 2.0 Type-B or Thunderbolt™ 3 cabl...
Orion 32+ | Gen. 3 - Setting Up
Once the unit has been connected to an AC power source (95 – 245 V): 1. Connect a USB 2.0 Type-B (included) or Thunderbolt™ 2 cable t...
Orion 32+ | Gen. 3 - AFX2DAW Install and Setup Guide
The following guide contains important install and setup information about AFX2DAW for Orion32+ | Gen. 3. Contents  1. Requirements ...
Orion 32HD | Gen. 3 - Setting Up
Once the unit has been connected to an AC power source (95 – 245 V): 1. Connect the Orion 32HD | Gen. 3 to your Windows or Mac comput...
Goliath HD | Gen. 3 - Setting Up
Once the unit has been connected to an AC power source (95 – 245 V): 1. Connect the Goliath HD | Gen. 3 to your Windows or Mac comput...
Orion Studio - Quick Start Guide
Explore Orion Studio Orion Studio fits Thunderbolt™ and USB connectivity, 12 Mic Pres and our renowned clocking in just 1U rack space....
Orion32+ - Quick Start Guide
Explore Orion32+ Offering 64 channels of audio via Thunderbolt™ and 32 channels via USB, Orion32 fits any setup. Learn how to master it...
Zen Tour - Quick Start Guide
Explore Zen Tour Zen Tour is a small interface with massive studio power. Here's how you can make the best of it. Activating ...
Routing Matrix - Quick Start
The routing matrix includes two main sections. 'FROM' includes all physical and virtual INPUTS of your device. 'TO'...