Antelope Audio : Customer Support

Support By Phone

US time: 10:00 p.m. – 06:00 p.m. (PST), Monday – Friday
European time: 06:00 a.m. – 02:00 a.m. (GMT), Monday – Friday.

US Phone Number (916) 238-1643 / UK Phone Number +44 1925933423

Live Chat

US time: 10:00 p.m. – 10:00 a.m. (PST), Monday – Friday
European time: 06:00 a.m. – 06:00 p.m. (GMT), Monday – Friday.

If you’re trying to reach us outside working hours, we advise you to file a ticket in our customer support system or leave a voice message.

How can we be of help?

Disable FireWire Networking (FireWire Devices only)

Modified on: Tue, 8 May, 2018 at 6:46 AM

This optimization can help free up bandwidth in the FireWire bus and allow devices to work more efficiently.

Open System Preferences
Click ‘Network’
On the left hand sidebar, click on FireWire/Built-In FireWire/Thunderbolt FireWire (may not be present depending on computer model)
Click on the drop-down menu for ‘Configure IPv4? and choose Off
Click Apply and restart your computer

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