Antelope Audio : Customer Support

US time: 10:00 p.m. – 06:00 p.m. (PST), Monday – Friday
European time: 06:00 a.m. – 02:00 a.m. (GMT), Monday – Friday.

US Phone Number (916) 238-1643 / UK Phone Number +44 1925933423

US time: 10:00 p.m. – 10:00 a.m. (PST), Monday – Friday
European time: 06:00 a.m. – 06:00 p.m. (GMT), Monday – Friday.

If you’re trying to reach us outside working hours, we advise you to file a ticket in our customer support system or leave a voice message.

How can we be of help?

Modified on: Tue, 8 May, 2018 at 6:33 AM

Click on the Windows Start button and choose Control Panel
In Control Panel choose Power Options
In Power Options, choose High Performance
To the right, click Change Plan Settings
Choose “Change Advanced Power Settings”
At the top of the Advanced Settings window, change to “High Performance” in the menu
Open USB settings> USB Selective Suspend, and change this to “Disabled”
Open Processor Power Management > Minimum Processor State> 100%
Click OK, then Save Changes.

Did you find it helpful? Yes No