Antelope Audio : Customer Support

UK Phone number +44 1925933423 / US Phone Number (916) 238-1643

US time: 7:00 a.m. – 6:30 p.m. (EDT), Monday – Friday / European time: 10:00 a.m. – 10:00 p.m. (EET), Monday – Friday

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Disable USB Power Management

Modified on: Tue, 8 May, 2018 at 6:31 AM

This helps prevent power issues with devices that are USB-powered.

Open Control Panel, then click on Device Manager
Open the Universal Serial Bus Controllers menu
Right click on the USB Root Hub in the menu and choose Properties
Go to the Power Management tab and uncheck the box to “Allow the computer to turn off…”
Repeat this for each of the USB Root Hub’s that show up in device manager

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