Antelope Audio : Customer Support

IMPORTANT NOTICE! On Wednesday, March 20, starting at 06:00 a.m. GMT, our customer registration systems and customer portal will be undergoing 24-hour planned maintenance. Thus, customers may experience problems when registering new devices and downloading software. We'd like to apologise for any inconvenience and thank you for your patience. Sincerely, Team Antelope

Support By Phone

US time: 00:00 a.m. (midnight) – 08:00 p.m. (CST), Monday – Friday
European time: 06:00 a.m. – 02:00 a.m. (GMT), Monday – Friday.

US Phone Number (916) 238-1643 / UK Phone Number +44 1925933423

Live Chat

US time: 00:00 a.m. (midnight) – 02:00 p.m. (CST), Monday – Friday
European time: 06:00 a.m. – 08:00 p.m. (GMT), Monday – Friday.

If you’re trying to reach us outside working hours, we advise you to file a ticket in our customer support system or leave a voice message.

What can we help you with?

Zen Tour loses connection over Thunderbolt

Modified on: Fri, 4 May, 2018 at 6:33 AM

Uninstall the current driver for the Zen Tour and install the one provided in this link.

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Support By Phone

Live Chat

What can we help you with?

Zen Tour loses connection over Thunderbolt

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