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This problem appears after a Firmware update.
To solve this you need to perform a Factory Reset by accessing the SYSTEM MENU on the hardware device.
In order to do it follow these steps:

  1. Hold down the top function button (the top right small button located on the display)
  2. The SYSTEM MENU will show on the display
  3. Using the rotary control knob, scroll down until you select Factory Reset
  4. Press the rotary control knob

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